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Chamber Blog

We're here to share business tips and reflect on the things that make Livingston Parish great.

Today's customers are a little entitled. And it's not just the younger generation. Companies are using data to personalize their offerings and the customer experience to the point of appearing to be mind readers. This sets a precedent and expectation of something way beyond good customer service. Find out how to get there.

“It takes 20 years to build a reputation and five minutes to ruin it ...