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Customer Service Team Member

Job description We are seeking a CSR/INSIDE SALES to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:Handle customer inquiries.Answer Phone CallsKeep clients informed on Job StatusProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products