Post #39228

Court Monitor

Airborne Extreme
Job Description

Summary of Position:
Oversee the safe operation of the jump courts while providing friendly, responsive service to create an exceptional entertainment experience for our customers. A Court Monitor’s attitude directly affects how Airborne Extreme Trampoline Park as a whole is perceived. Your main functions are to ensure that all company policies are being followed and that all jump areas are properly maintained to ensure a safe and enjoyable experience for our customers.
§  Greet and assist customers entering the courts.
§  Explain jump areas and rules for each station.
§  Ensure that all jumpers have a valid wristband, proper footwear and no loose jewelry.
§  Coordinate clearing the courts of jumpers whose wrist bands have expired.
§  Coordinate clearing the courts or surrounding area when there is an injury.
§  Ensure that all pads, nets, springs and other safety items are installed and functioning properly.
§  Ensure that all jumpers are following rules.
§  Monitor the Jump Tracking system.
§  Alert jumpers of their expired time.
§  Cut off expired wristbands.
§  Assist jumpers or watchers with any questions.
§  Keep jump areas clean.
§  Fluff the foam pit as needed.
§  Monitor, clean and organize locker room and café seating areas as needed.
§  Request supervisor assistance using paging radios.
§  Report problems with equipment to supervisor on duty.
§  Maintain a fully stocked backpack of first aid supplies & charged walkie talkie.
§  Attend to any and all injured visitors within your designated area & page for supervisor.
§  Report any and all injuries to court supervisor and/or management who is responsible for backing up the footage on the video cameras and uploading to the Incident Report Form with completed waiver.
§  Other duties as assigned by supervisor, management or needed by the business.
§  Complete opening and closing duties.
§  Performs his or her job in a friendly, courteous manner at all times.
§  Promptly informs the supervisor on duty of any and all customer complaints or comments or discipline issues with jumpers.
§  Performs other related duties as assigned by supervisor & management.
§  Willingness to be a Team Player and Hard Worker.
§  Must be able to communicate clearly with supervisors & managers but especially
with customers.
§  Be able to reach, bend, stoop and frequently lift up to 25 pounds.
§  Be able to work in a standing position for long periods of time (up to 10 hours).
Contact Information