Livingston Parish Chamber of Commerce

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Asset protection team member

Academy Sports + Outdoors
Job Description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.


Job Description

Education:

  • High school diploma or GED required
  • Associates or Bachelor’s in Criminal Justice preferred

 

Work Experiences:

  • Minimum of 3 months of work experience in large format retail environment required, accountable for the safety and security of people and/or company assets
  • CPR and First Responder certification is a plus
  • Loss Prevention or Criminal Justice background is a plus

Skills:

  • Demonstrated track record for engaging with customers in a polite and professional way
  • Intuitive and timely recognition of merchandise availability in various areas of the store to direct customers as needed
  • Ability to assist customers with EAS activations in a non-accusatory manner
  • Exhibit calm presence when dealing with overall store safety or emergency response procedures
  • Strong situational awareness and observation skills

 

Responsibilities:

  • Complete required Loss & Asset Prevention training program upon assignment to position and is fully trained on all aspects of Academy’s shoplifting procedures
  • Promptly engages customers upon entry and exit, and guide them to relevant departments for services and products or calling for Team Member assistance for carry-outs
  • Maintain constant presence at entrance or front of store monitoring incoming and outgoing customer traffic, as a deterrent to theft
  • Perform customer and team member exit inspections per the policy
  • Tag returns merchandise upon entry and direct customers to customer service
  • Identifies and communicates all suspicious activity to Manager-on-Duty to prevent potential theft using various tools and technology such as handheld radio
  • Checks in and records all relevant information on Vendor and Corporate visitors in official Store Visitor’s Log
  • Professionally reacts to customers at the doors should the alarm system start; obtains and documents key information for suspected thefts (merchandise, vehicle description, plate numbers, etc.)
  • Responds with composure and partners with Manager during escalated situations including shoplifting, customer complaints, medical attention, emergency services (EMT-911-Police), parking lot incidents, weather, Code Adam, robberies, fires, EAS activities, etc.
  • Accurately monitors and reports stolen, damaged, destroyed merchandise, theft, loss prevention and safety issues to management in a timely manner in the appropriate Store Log
  • Adhere to company work hours, policies, procedures and rules governing professional staff behavior

 

Physical Requirements & Attendance

  • Ability to work flexible schedule including nights, weekends and holidays based on business needs.
  • Requires walking, standing, and is able to move and/or lift at least 30lbs
  • Acceptable level of hearing, talking and vision to perform job duties

Part time


Equal Opportunity Employer.

See this position here.

Contact Information