Livingston Parish Chamber of Commerce

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  • Copy of Annual meeting & Awards banquet - sponsor book
  • EXPO 2018 2017 Web Scroll
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Automotive Service Advisor

All Star Dodge / All Star Ford
Job Description
As one of the largest car dealers in Louisiana, we strive to offer customers an outstanding experience during service visits.  Quality service advisors are an integral part of our team.  Repeat service business is a key determination of the success of the dealership. 

Key Responsibilities:
  • Greeting and welcoming customers to the service department
  • Listening and documenting customer interests and concerns
  • Preparing repair orders in the system
  • Verifying warranty and service contract coverage
  • Communicating with management and technicians
  • Providing updates to the customer on the status of their vehicle
  • Delivering the vehicle to the customer and explaining work completed
  • Maintaining a positive relationship with the customer throughout the process
  • Developing a rapport with customers to build a repeat customer base
  • Asking the customer for feedback on our performance
Key Benefits:
  • Competitive pay based on individual production
  • Company culture of promoting from within, with many Management opportunities across various locations
  • Vacation, Medical, Dental, Supplemental Insurance, 401k, etc.
  • Classroom and on the job training programs
  • Industry leading technology
  • Referral bonuses for recruiting other advisors and technicians
  • College degree/equivalent or sales experience or customer service experience
  • Focus on quality customer service
  • Strong communication skills
  • Ability to multi-task and solve problems in a fast paced environment
  • Computer knowledge and skills
  • Professional appearance and work ethic
Contact Information